Shipping Details

Cost of UK Delivery

All clothing/shoes are sent by tracked Royal Mail.  Bags/Bowls require to be sent by courier DHL or Parcel Force are our preferred couriers. 

FREE - UK delivery 3-5 working days ( UK Inland Addresses ). Orders over £80.00

£5.99 Orders between £10 - £79.00 3-5 Working Days

£3.29 Orders up to £9.99 3-5 Working Days 

 

When will my order be dispatched?

Once your order is placed you will receive a confirmation email stating ‘awaiting fulfilment’ this means your order has been received and is ready for picking. You are then emailed your tracking details when the goods are dispatched.

What courier do you use?

Maily Royal Mail or Hermes for clothing/shoes and DHL or Parcel Force but larger items and bowls.

When will you deliver?

Our courier will attempt delivery anytime between 09:00 and 18:00 Monday to Friday (except Bank Holidays).

Can i send my order to another address?

Yes, of course. You can select a different address during the checkout and save it to your address book for the next time you shop. You can update your address book at any time by logging into the site and clicking on my account.

Returns Policy

Damaged Goods - Should you receive goods that arrive damaged you must advise us within seven days of receipt by email or phone where we will advise on returning the good to us.

Faulty Goods - If goods are deemed faulty please return within 14 days and a full refund will be given or replacement goods supplied.

Changed your Mind or it does not fit

Item(s) need to unworn & all labels must still be attached to return the goods. Goods are returned at your costs. Any shipping charges are not refunded.
You have 14 days from the date you received your items to make a return. 

 Returns Address

Discount Bowls - Unit 23181, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH